AAR Health Services Uganda Limited has officially received its general insurance license from the Insurance Regulatory Authority of Uganda (IRA), marking a significant milestone in the company’s evolution.
With this approval, the firm rebrands to AAR General Insurance Uganda Limited, expanding its offerings beyond medical coverage to a comprehensive suite of general insurance products.
According to AAR Managing DirectorChristine Nassun ,the transition positions AAR as a full-service insurer, adding motor, home, and travel insurance—among other solutions—to its longstanding medical insurance portfolio.
“As we transition into general insurance, we uphold our vision of protecting the health and wealth of our customers. With a wider range of protection and risk management solutions, our purpose remains to be Uganda’s most trusted insurance partner, providing quality and affordable products,” Nassuna said.
AAR has been in the insurance industry since 1984 and this move reinforces its commitment to providing inclusive and customer-centered protection.
She said that digital innovation remains central to iAAR service delivery going forward.
“ Customers will continue to benefit from streamlined online onboarding, mobile claims submission, and round-the-clock support,”Nassuna stressed.
The move underscores AAR’s broader strategic ambition. The insurer highlighted that Environmental, Social, and Governance (ESG) principles are embedded in its operations, with ongoing investments in sustainability, community development, and strong governance structures aimed at creating long-term value for clients and stakeholders alike.
AAR General Insurance Uganda Limited offers a range of health insurance plans for individuals, families, and businesses in Uganda and East Africa. The company provides comprehensive health solutions, including outpatient and inpatient services, maternity benefits, and additional benefits like health check-ups and rescue and evacuation. evolving to offer a wider portfolio of general insurance products and leveraging technology for digital solutions.
According to Insurance Regulatory Authority Chief Executive Officer Dr Ibrahim Kadunabi In 2024, Uganda’s general (non-life) insurance sector grew by a modest 5.83%, reaching a gross written premium (GWP) of approximately $987 billion shillings (986.5986.5986.5billion). This growth was slower than the overall insurance industry’s 10% increase, which was boosted by strong performance in life insurance and microinsurance.
The general insurance sector disbursed approximately 887.4887.4 887.4 billion shillings in claims, a notable increase from 2023